Shipping air freight to China

Our air freight is late.

Like 2-3 weeks longer than many of our expat friends. They told us it might take 4-6 weeks. I figured they were probably estimating on the safe side. You know how they do in the States. Tell you 4-6 weeks just to CYA just in case something happens, but normally it would only take 2-3 weeks. Yeah, they don’t really do that here in China. Apparently 4-6 weeks REALLY means… “if you’re lucky, you might see your stuff in 6 weeks.” At this point, I’m kind of over it… I mean, the stuff shipped 2 weeks before we left. I’ve been living without it for 2 months now. Heck, I don’t even remember what’s in there.

oh crap… WAIT!

I have DUNKIN DONUTS COFFEE in there!!

Dunkin' Donuts Coffee
Photo by QFamily. flickr

Where the heck are those boxes?!

LB has been calling and emailing every 2-3 days for weeks to check up on it… Nothing.

Finally, I get a call on Monday afternoon while I was getting a mani-pedi. (wow. I just said “mani-pedi”. If you know me, you know how strange that is. China must really be affecting my brain or something.) At 4:00 in the afternoon. In case you weren’t sure, the working hours are about the same in China as they are in the US.

*******

Phone rings and I don’t know the number. Always a tricky one…

Ni hao?

This is Irene. From the shipment. I email your husband earlier today, but he has not replied back with me. Shenyang has a new policy and he must go personally to the airport to sign for the shipment.

ok… I think he’s in a meeting.

He told me he doesn’t have a cell phone so I call you.

That’s correct.

Can you call him please and tell him that we will pick him up at 9 a.m. at the plant tomorrow morning?

(umm… you just answered your own question. He doesn’t have a PHONE. If you can’t call him, I can’t call him.)

umm. In the morning? At 9 a.m.? (thinking… it’s already 4 in the afternoon.) I’m not sure if that will work or not. He’s had a lot of meetings lately.

Ok. Can you just talk with him and call me back today…

uh. ok. I’ll see what I can do.

I was able to pass on the word to LB right at 5. Luckily, he happened to be home early that day. He worked things out somehow. I just left it up to him to deal with it. I’m not allowed to receive a shipment like that anyway since I don’t have a work visa.

********

LB here to finish the story…

So they want to pick me up at 9 AM Tuesday. And it’s already the end of the day on Monday. I’ve been here almost 7 weeks, I figured out this is how things operate around here. I ask if they can delay until 11 or so for a few meetings but apparently the customs office closes early. Like 11 AM early. OK, whatever.

So I meet Broker at 9. She’s late but I call around and eventually find her and get into the car.

**CF here… In the meantime, I get a call from Irene again.
“Broker is trying to pick up your husband, but she can’t find him. I don’t have his number. Can you call him to see where he is?”
umm. No. He still doesn’t have a phone. I can’t call him either.
“Oh. ok…”
*hangs up**

The shipping company has their own driver that is going to take us both to the airport. Of course, neither Broker nor the driver speak English. Through some various hand signals, she explains to me that she wants my passport (Note that acting out passport in charades is harder than you might think). I’m thinking this is going pretty smoothly for the first 30 minutes or so as we’re driving to the airport. That is, all the way up until Driver stops the car in the middle of the street and gets out.

This isn’t quite as uncommon as you might think here. However, he begins speaking to, what appears to me to be some random guy. They talk for a minute and he gets back in. Turns out it was some random guy. He’s lost.

Now, the airport is really only 45 minutes or so from my company. I’m thinking we’re pretty close because I recognize a few landmarks as we’re driving (I’ve been to and from the airport a couple of times already). So we drive for 5 more minutes and then it happens again. He pulls over to ask someone else directions. They point him down the street. 15 minutes of driving this time. We’re now outside of the city. We pass a herd of goats. Broker is arguing with him. They make a phone call (I’m thinking back to the office so that we can get someone that knows where we’re going). Driver turns around. Drives 10 more minutes. Stops again and asks another random guy. He points back the way we just came from.

We turn around again, drive another 10 minutes. They’re making phone calls constantly at this point. Despite being in the middle of nowhere, we see a taxi. Thank goodness! We pull up. The taxi driver is standing next to his taxi… relieving his bladder on the side of the road. Driver decides it isn’t awkward enough for us to wait in the car. He gets out and walks over to guy and starts talking with him. Gets back in the car a minute later.

We turn around again. Past the herd of goats in the other direction. A total of 7 stops and 6 phone calls later and we arrive at the general area of the airport. As we’re driving through some back roads Broker is talking furiously on the phone. All of a sudden she yells at Driver and he slams on the brakes. Some Random Guy runs out from some bushes and sticks his head in the window. Broker gives him my passport and he runs off the way he came from.

Now, I’ve been fairly calm up until this point. Worried we might miss this 11 AM deadline, but calm.

This is not the case after Random Guy runs off with my passport.

Driver pulls around to a back road and just puts the car in park. Then, we just sit there. For 10 minutes. It’s now a few minutes after 11. Broker makes another call. We pull around to a back gate that surprisingly enough has English on it. We’re at some random special gate for Customs. The gate is closed. We wait for a few minutes. Then some guard comes running out, yelling at us. Apparently, they’re not happy with where the driver decided to park (in the middle of the road). So we pull down another side street. Ten minutes later, a Customs Lady walks out of a building nearby.

She says that they have to ask me some questions about my shipment. However, we have a problem, because the Customs office is now closed because we’re too late.

Now, I really just want to scream.

The story continues… I’ll finish up the rest of our conversation tomorrow.

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5 thoughts on “Shipping air freight to China

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